Privacy Policy

Data Protection and Privacy

Steves Paints Ltd is committed to protecting your privacy. Any personal information we collect will be used in accordance with the Data Protection Act

This privacy statement explains to you how we collect your personal information and credit/debit card information when you make a purchase from www.stevesdiy.co.uk, and lists what we do and don't do with this information, and explains your right to see this information at any time.

Personal information

When you purchase a product from our online store, we ask you for some personal information that we can use to identify you and contact you regarding your payment. The information that we ask for is:

We store this information on our server so that we can keep a record of your purchase for accounting purposes, and so that we can send you an invoice or receipt of your order. We also use your address as a delivery address, so that we can send you the product(s) that you ordered.

We may also use your email address to email you occasionally regarding the product(s) you ordered, to confirm your order, to confirm that you received the product(s), and to request missing information which may be required to complete your order.

What we do not do with this information

We do not give, sell or rent any of your personal information to any third party under any circumstances. 

We do not send unsolicited commercial email ("spam") to your email address.

Viewing your personal information

You can, at any time, contact us to request full details of your personal information that we have recorded. To contact us, you can:

Write to us at:

Attn: Webmaster,
Steves,
Unit 1 Annie Pit Lane,
Clay Flatts Industrial Estate,
Workington,
Cumbria
CA14 2DB
info@stevesdiy.co.uk

Credit/Debit Card Information

When you make a purchase from our online store, our secure payment provider, Global Payments, asks you for your credit/debit card details in order to make the transaction. 

Cookies and IP Address

This site needs to use cookies in order to provide a good user experience and can checkout, build a wishlist, and our on-site search functionality amongst other things. By using this website, you are agreeing to our use of cookies. This site uses a session "cookie" to record which pages you have visited on our site. This is simply used to gather statistical information on the most popular pages on our site. This cookie does not store any of your personal information.

Our site also records your IP (Internet Protocol) address when you make a purchase. This identifies the computer that you used to make the purchase. This information is used only in the event of fraudulent transactions, in order to verify the computer that was used to make the fraudulent transaction. We do not sell, rent or give out IP address information to any third party.

Questions or Comments?

Our aim is to be clear and up-front about how we store and use your personal information, so that you may feel reassured and safe when you shop with us. If you need any more information on our privacy policy, or would like to make any comments, please email us and we'll get back to you as soon as we can.